GENERAL TERMS & CONDITIONS
Please note the following general quality assurance provisions, which apply to National Process Industries, Inc. and serve as conditions of purchase.
The purpose of this document is to establish minimum quality assurance requirements for supplies and services procured under an NPI purchase order to ensure the required level of quality will be met.
This document applies to all Subcontractors or Suppliers providing materials and/or services, which have a direct bearing on the quality of product or workmanship standards of processes performed by National Process Industries, Inc.
3.0 Quality Systems Requirements
The subcontractor shall establish and maintain a document quality system as a means of ensuring product quality and be able to provide evidence that products conform to defined requirements.
4.0 Calibration Systems Requirements
The Subcontractor shall have, or procure from an outside source, all necessary measuring and test equipment required to inspect and/or test key characteristics of the materials or services supplied under suitable conditions and shall establish and maintain a calibration program capable of meeting requirements of ANSI / NCSLZ540-1. Calibration records shall be traceable to NIST, including the flowdown of any special instructions or key characteristics (if required) to sub-tiers contracted.
5.0 Notification Requirements
Sellers agree to notify NPI in writing of any changes to the following:
A.Material or procedural changes which may affect quality of a product or service.
B. Notification of facility change, ownership or policy changes which may affect the supply of product or service.
C. Notification of non-conforming processes, product, or services and obtain approval for their disposition.
D. Provider must notify NPI of any failed periodic test (even if it passed a re-test).
6.0 Surveys, Surveillance, Audits and Inspection
The seller shall permit National Process Industries, Inc., its Customers and/or regulatory agencies the right to conduct surveys, audits and surveillance of its facility to determine and verify the quality of contracted work, records and material. Where specified by the contract, our customer or our representative(s) from this organization shall be afforded the right to verify at the supplier’s premises and the premises where products are subcontracted in order to conform to specified requirements. Adequate notification of this intent will be indicated in purchase order.
7.0 Documentation Requirements
A. Certificate of Compliance – Required with each shipment of purchased materials or services. The certificate shall be signed and dated by an authorized representative and shall include the following information as applicable:
1) Name and address of seller
2) Material and quantity supplied
3) Sellers work order number and the NPI purchase order number
4) For supplies include if applicable: specifications (latest revision level) the material is being certified to, batch number, date of manufacture and the expiration date
5) For calibrations and testing: to include the procedures and specifications (latest revision level) being certified to
B. Test Report (Physical and Chemical Analysis), when applicable. The certificate shall be signed by an authorized representative and shall include the following information as applicable:
1) Actual values of chemical and physical properties obtained from the lot of material
2) Material description included type, grade and condition
3) Lot numbers and/or Serial numbers
4) Date of Manufacture and Date of Expiration
5) Material specification (latest revision level) to which material complies
6) Discrepant or non-conforming reports
C. SDS –Safety Data Sheets must be included with all shipments of raw materials, chemicals, coatings, etc.
8.0 Lot Traceability Requirements
Each component of the material supplied shall be traceable to a manufacturing and or processing lot from the source.
9.0 Shelf Life Requirements
If the material purchased has a limited shelf life, the certification must state the date of manufacture and the expiration date. The minimum remaining time must be 75% of the shelf life time.
10.0 Record Retention
The seller shall maintain verifiable objective evidence of all inspections and tests performed for a minimum of ten (10) years, unless otherwise specified, after final payments for goods and services; properly destroy (i.e. shred) documented information after retention period.
11.0 Responsibility for Conformance
NPI Buyers are responsible for flow-down of this document to the suppliers as a requirement of purchase orders. Flow down to sub tier suppliers any applicable requirements, including NPI customer requirements. The seller shall control sub-tier procurement to the extent required to assure quality requirements are satisfied. Materials must be purchased from approved sources only. Inspection of procured items shall be in accordance with document procedures. Procedures will address nonconforming materials and implementation of corrective actions.
12.0 Corrective Action Request
If a quality problem exists, NPI shall issue a Corrective Action Request. This requires a timely response and must include the following:
1) Finding – a restatement of condition documented
2) Immediate Correction – to correct short-term symptoms
3) Root Cause – identify such as inadequate procedures, processes, training, noncompliance, etc.
4) Root Cause Correction – to preclude recurrence
13.0 Shipping Requirements
All materials must be protected and handled in a safe manner which will prevent damage while in transit or in storage at NPI. All required documents are to be included.
14.0 In addition, and when applicable, the following verification will be performed:
Supplier understands that product or goods are not used until verification of compliance is performed and data in those reports has been found acceptable per applicable specifications. When applicable, periodic validations of test reports will be performed for raw materials.
This verification process shall not be used as sufficient evidence of effective control of quality by the supplier and does not absolve the Supplier of its responsibility to provide acceptable product, nor shall it preclude subsequent rejection by our customer(s).
15.0 NASA Manned Space Flight
Material, manufacturing, and workmanship of the highest quality standards are essential to astronaut safety. If you are able to supply the desired item with a quality which is higher than that of the items specified or proposed, you are requested to bring this fact to the immediate attention of the purchaser.
This note must be included in any purchase order to your sub-tier suppliers for products or special processing used in the manufacturing or processing of this order.
16.0 Export Control Compliance
NPI fully complies with all U.S. Export Control regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). All products, technical data, software or technology to be exchanged between NPI and your company must be handled in compliance with U.S. Export Controls. Diversion or use contrary to U.S. Law is prohibited.
17.0 Foreign Object Debris/Damage or FOD
Supplier will maintain a FOD program that is compliant with NAS 412 Foreign Object Damage/ Foreign Object Debris (FOD) prevention.
18.0 Acceptance Authority Media (media used to record the status of tasks/ operations)
The supplier will assure that:
• Processes are accomplished prior to signing the process documentation (“stamp/sign as you go”)
• Processes are performed by those that are qualified/ trained.
• Assure that documentation is complete and corrected per industry standards
• Stamps are used to approve product are appropriately controlled to prevent unintended/unapproved usage.
• Staff is trained on the above criteria.
19.0 Rights of Entry
Suppliers must allow NPI representatives, 3rd parties, customer and regulatory authorities the right of entry into their facilities for the purpose of conducting routine and non-routine surveillance activities to ensure compliance with all applicable drawings, specifications, requirements, and regulations. All visits will be coordinated between NPI and the supplier’s quality organizations.
20.0 Ethics and Product Safety
All suppliers and their personnel must be aware of their contribution to product or service conformity, product safety and the importance of ethical behavior.
21.0 Counterfeit Parts
Suppliers shall establish and maintain a program to prevent the delivery of counterfeit parts and materials to NPI in accordance with Aerospace Standard AS6174 and/or AS5553.
22.0 Conflict Minerals
All suppliers using conflict materials (Tin, Tantalum, Tungsten, and Gold) must ensure they come from a conflict-free source per the Dodd-Frank Act section 1502 and a completed EICC reporting template must be sent to FEI before the first shipment of product. When conflict material is used, all product certifications must state that applicable materials were acquired from a conflict-free source.